Honor the appointment time and allow sufficient office visit time for examination and communication with the client. Diagnostic and treatment plans, possible prognosis and an estimate of anticipated fees will be discussed with the client.

Contact the referring veterinarian and inform him or her of the client's arrival and patient's admittance to the Veterinary Medical Teaching Hospital. This will be done by FAX or written notice mailed on the day the patient is admitted. Please tell the referral secretary if you prefer to receive information by FAX.

Contact the referring veterinarian and inform him or her of the patient's discharge. This will be done by telephone, written notice or FAX on the day of discharge or as soon as possible thereafter. The report may be incomplete but is intended to improve communication and reduce chances for misunderstanding.

Instruct the client upon dismissal to return the patient to the referring veterinarian for follow-up and all other services required. There will be times when it may be necessary for the client to return to the Veterinary Medical Teaching Hospital for future evaluation. This will be done when it is deemed in the best interest of the patient or if requested by the referring veterinarian.

Make a final and complete report to the referring veterinarian as soon as possible after final disposition of the case.